CONTACT
Please contact and submit you questions below this skrip. Are you ready to embark on your next adventure? Whether you’re looking to book a trek, tour, package, or any other exciting activity, we’re here to help! Our team is dedicated to making your journey smooth and unforgettable, and we’re just a message away.
To get started, simply reach out to us through one of our convenient communication channels. You can contact us via email, send us a message on WhatsApp, or use the easy-to-fill-out contact form below. Whatever works best for you, we’re happy to accommodate.
If you have any questions or need assistance with booking, don’t hesitate to ask! Our friendly and knowledgeable team is always available to provide you with the information you need. Whether you’re seeking recommendations on the best activities, looking for specific details about your package, or have special requirements, we’re ready to assist.
Moreover, we strive to offer personalized services tailored to your preferences, ensuring that your experience is truly one-of-a-kind. From expert guides to exclusive itineraries, every aspect of your journey with us is crafted with care and attention to detail.
In addition, we understand that planning a trip can sometimes be overwhelming, but we’re committed to making the process as simple as possible. Rest assured, every inquiry you have will be addressed promptly and professionally.So, don’t wait any longer! Get in touch with us today, and let’s begin planning your next adventure together. We’re excited to help you create memories that will last a lifetime!
Booking Payments
Booking payments to secure your spot for treks, tours, and transportation, we require a deposit. The deposit helps us ensure that our team and all necessary equipment are available on your preferred dates. Once you confirm your book, we inform our trek team and transportation providers to reserve those dates exclusively for you. Similarly, for private car transport, the drivers are notified and no other bookings are accepted for those times.To secure your spot for treks, tours, and transportation, we require a deposit. The deposit helps us ensure that our team and all necessary equipment are available on your preferred dates. Once you confirm your booking, we inform our trek team and transportation providers to reserve those dates exclusively for you. Similarly, for private car transport, the drivers are notified and no other bookings are accepted for those times.
Please note: Under exceptional circumstances, the management reserves the right to cancel a booking and refund the deposit.
when you are ready to book, we will send you an invoice with the deposit amount for your booking. Afterward You can pay the deposit via Wise.com or PayPal.
Deposit Amount
We request a deposit of 25% of the total booking amount, depending on the size of your booking.
Booking Confirmation
And then all bookings must be confirmed, and deposits paid at least 7 days (1 week) before your arrival. when you have arrived in Bukit Lawang, the remaining balance will be due. We kindly ask that the final payment made in cash at the time of your arrival. And then We will inform you of the exact amount to bring in Indonesian Rupiah (IDR), along with the equivalent in euros. Please make sure to bring the correct amount as we do not accept card payments on-site.